Privacy Policy for Richunie

Effective Date: November 20, 2024

Welcome to Richunie! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, www.richunie.com, and engage with our services and products.

1. Information We Collect

We collect information from you when you visit our website, create an account, place an order, or interact with our customer support. The information we collect includes:

  • Personal Information: Name, email address, phone number, shipping address, payment information.
  • Non-Personal Information: Browser type, IP address, device type, and other usage information collected through cookies.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process transactions: Your personal information, such as your shipping address and payment details, is used to process orders.
  • To improve customer service: We may use your data to respond to your inquiries, provide customer support, and improve your overall experience.
  • To send periodic emails: If you subscribe to our newsletter, we may send updates, promotions, and information about new products. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails.

3. How We Protect Your Information

We take the security of your personal data seriously. We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure servers, and strict access controls.

However, no data transmission over the internet can be guaranteed 100% secure. While we strive to protect your personal information, we cannot guarantee the absolute security of any data you transmit to us.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our website, conducting business, or servicing you.
  • Legal Compliance: We may disclose your information when required to do so by law or in response to legal proceedings or requests.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience on our website. These cookies help us remember your preferences, personalize your experience, and analyze website traffic.

You can control the use of cookies through your browser settings. However, disabling cookies may limit certain features of the website.

6. Your Rights and Choices

You have the right to:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You may request corrections to any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe links in emails.

If you wish to exercise any of these rights, please contact us at info@richunie.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information to these sites.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Sales Policy for Richunie

Effective Date: November 20, 2024

Welcome to Richunie! Thank you for choosing to shop with us. This Sales Policy outlines the terms and conditions that govern the sale of products from our website, richunie.com, and your purchase experience.

1. Order Process

When you place an order with us, we will send you an order confirmation email detailing the products you’ve selected. Please note that an order confirmation does not guarantee the availability of the items. Orders are subject to availability, and we reserve the right to cancel or modify orders in certain circumstances.

2. Pricing

All prices listed on our website are in USD and include applicable taxes unless otherwise specified. We reserve the right to change our prices without notice. However, once your order is confirmed and payment has been processed, the price at the time of the order will be honored.

3. Payment

We accept various payment methods, including credit and debit cards, as well as PayPal. Payment must be completed at the time of purchase. If we are unable to process your payment, we will notify you, and your order may be canceled.

4. Shipping and Delivery

We offer shipping to most locations within the United States. Shipping fees are calculated at checkout based on the weight of your order and your delivery location.

  • Processing Time: Orders are typically processed within 1-2 business days.
  • Shipping Time: Delivery times may vary depending on your location and the shipping method selected. Please allow up to 7 business days for standard shipping.

We are not responsible for delays caused by third-party carriers or unforeseen circumstances.

5. Returns and Refunds

At Richunie, we strive to provide high-quality products, but if you are not satisfied with your purchase, we accept returns within 30 days of receiving your order.

  • Return Conditions: Items must be unused, in original packaging, and in resellable condition.
  • Refund Process: Once we receive your return, we will process a refund to the original payment method within 5-7 business days.
  • Non-Refundable Items: Some products, such as customized items or clearance sales, may not be eligible for return.

Please contact our customer service team at info@richunie.com for assistance with returns.

6. Order Cancellations

You can request to cancel your order before it has been processed for shipment. Once an order is shipped, it cannot be canceled. Please contact us immediately if you wish to cancel your order.

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of receipt. We will work with you to resolve the issue, whether through a replacement or a refund.

8. Promotions and Discounts

We occasionally offer promotions and discounts, which will be clearly displayed on our website or in promotional emails. These promotions may have specific terms and conditions, and they cannot be combined with other offers unless stated otherwise.

9. Customer Service

If you have any questions or issues regarding your order, please feel free to reach out to our customer service team. We are happy to assist you!

We thank you for choosing Richunie and look forward to serving you!